The 5 Essential Requirements for Submitting a Claim

1_C-48.png Don’t send items included in the list of prohibited and restricted items.
3_C-48.png Use proper packaging in line with our packaging guide.
5_C-48.png Prove the value of the goods by providing a purchase invoice for them.
4_C-48.png Take photos of the damaged goods and the packaging used.
2_C-48.png In the event of apparent damage, sign with reservation on the Delivery Note/PDA. In the event of unnoticeable damage, respect the period of 7 days from delivery.
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