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  1. Packlink PRO
  2. Help with a shipment
  3. Billing

Articles in this section

  • Unknown charges
  • How do I get an invoice?
  • Can I change the invoice data?
  • What is the freight collect shipping?
  • Can I pay the courier when they come to collect the shipment?
  • Can I request a monthly invoice?
  • Can I have a prepaid account?
  • What should I do if there’s a payment error?
  • I’ve been charged twice, what do I need to do?
  • How does the automatic payment collection process work?
See all 21 articles

What is the freight collect shipping?

Freight collect shipping means paying for the cost of the shipment at the destination.

At Packlink we do not have freight collect services, as all shipments are paid online with credit/debit card or PayPal.

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Related articles

  • Which payment methods are accepted?
  • Can I request a monthly invoice?
  • How do I get an invoice?
  • Will I receive an invoice with VAT?
  • Packlink tax details

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Contact us about your delivery, arrange a new collection, raise a claim, check your invoice etc. either via Chat or Email. We are available Monday to Friday from 08:00 to 20:00 and on Saturday from 09:00 to 18:00

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