Depending on the destination of your shipment, if you are shipping a Prohibited Item, the carrier may dispose the parcel at it's own discretion.
The content that you declare when you book a service with Packlink is not verified by us, nor does Packlink handle the shipment at any time, therefore, it is extremely important to know that you are the sole responsible for verifying that the content of your shipment is compliant with the law.
If a prohibited or restricted item is picked up, the carrier may hold it at any national or international depot so that the customer can collect it on their own. Unfortunately, Packlink will not collaborate on the resolution of such incidents since none of the companies available through our site allow these kind of articles. If such items are sent via Packlink, additional charges might apply due to the shipping on this type of goods (storage, clearance on a safe deposit, etc.).
Packlink will not accept any claim regarding delays and/or additional charges imputable to the holding or destruction of this type of articles.
Additionally, to the listed items, both prohibited and restricted, each carrier may have their own limitations to the ones listed on our website, so we urge you to check the terms and services of the carrier's particular service of your choice (available before finalising the purchase).
Please check the full list of items here: Prohibited and and Non-Compensation items list