How can I change my personal information? If you’ve already registered on Packlink PRO and you want to change your personal information, access your Personal Area and select Billing or Your Account depending on what you want to change (billing details or your Packlink PRO account password). Related articles How do I contact Packlink's customer support? Which payment methods are accepted? How do I delete my Packlink PRO account? The Customs Invoice and How to Complete It Will I receive an invoice with VAT?