I have completed my order and have already printed the shipping label. Do I need to provide other documents?

If you have contracted a service that requires a printer and you have already printed your label through your user panel, there will be no more mandatory documents except the customs invoice for the particular services that require it. In the last case, our system will ask you if you want to generate a customs invoice to fill in before finishing the shipment or if you will use your own invoice.

You'll find a sample invoice in our Help Article Customs Invoice and How To Complete It

Please note that if your shipment is travelling outside the European Union, the Canary Islands, Ceuta, Melilla or Andorra, customs may require more documents. 

Packlink can't give them to you, since many of them depend directly on the declared content, their value, destination and sometimes even on the investigation required by the customs authority.


Was this article helpful?
1 out of 6 found this helpful

If you need help please complete the online form

Contact us