Who should start a complaint?

A complaint must always be started by the person contracting the shipment. In the case of Packlink PRO, it refers to the user registered on the platform.

At PackLink PRO, we want to offer you the best security and comply with the current laws; therefore, in accordance with the Data Protection Act, we cannot provide information to those outside the scope of the service.

Therefore, remember to always contact us from your Personal Area.




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