What happens if I’m not sure about the package weight? To calculate the price of your shipment, you need to know its weight and measurements. We don’t want your shipment to experience any incident for this reason, so if you are the recipient, we recommend that you consult with the sender before contracting the service. Do you want to know what happens when the weight is incorrect? click here. Related articles If my shipment exceeds the size or weight, will it still be delivered? How can I weigh or measure my package? How can I find out the weight of the package I want to send? EasyTicket How do you contact Customer Service?