At Packlink we cannot specify the exact time the courier will arrive for the collection.
Keep in mind that the courier has more collections to do during the day and the organisation of the routes changes daily, so the schedule may be slightly affected.
That's why we provide you with the available time slots according to town and service during the purchasing flow.
Time frames are agreed with the carriers, but we cannot reduce them or request an exact time for the pick up service. The driver will do everything possible to get there within the estimated time frame.
Make sure the recipient is at home for the pick up, that goods are packed according to our guidelines and that the label is correctly attached to the parcel.