Can I create an Amazon return label?

 Do you need to create a return label?  

Currently, Packlink PRO doesn’t offer the option of automatically creating a return label, as it’s not an import from an order from your Amazon shop. In this case, contracting a new service is considered, which will create a new reference and label. 

To return the goods to the customer, you will have to manually create a new order through the ‘Add shipment’ option. 

 

 Please take the following into consideration:

 

  1. Confirm with Amazon whether they accept shipping labels other than their own.
  2. Before sending, you must confirm with Amazon that it will accept the goods and that the transportation company does not need to provide documents or carry out additional processes.
  3. You must verify the Amazon warehouse address with them, as there were several destined for San Fernando de Henares that were previously rejected for not having the correct destination address.
  4. You must bear in mind that shipments returned to origin aren’t covered by any type of insurance (even if you pay for it), as detailed by the List of Restricted Items.
  5. Packlink’s delivery dates are estimated, so if Amazon requests a specific delivery date, Packlink cannot guarantee one.

 

Before sending to Amazon, it’s very important that you confirm receipt of the goods with them as there are warehouses that only accept returns through Correos with the label provided by Amazon, and will reject the delivery on behalf of any other transportation company.

As we are aware that this service is requested by the majority of our customers who sell on Amazon, we are working to implement it in the near future. 

 

 

 Do you need to create a return label?  

Currently, Packlink PRO doesn’t offer the option of automatically creating a return label, as it’s not an import from an order from your Amazon shop. In this case, contracting a new service is considered, which will create a new reference and label. 

To return the goods to the customer, you will have to manually create a new order through the ‘Add shipment’ option. 

 

 Please take the following into consideration:

 

  1. Confirm with Amazon whether they accept shipping labels other than their own.
  2. Before sending, you must confirm with Amazon that it will accept the goods and that the transportation company does not need to provide documents or carry out additional processes.
  3. You must verify the Amazon warehouse address with them, as there were several destined for San Fernando de Henares that were previously rejected for not having the correct destination address.
  4. You must bear in mind that shipments returned to origin aren’t covered by any type of insurance (even if you pay for it), as detailed by the List of Restricted Items.
  5. Packlink’s delivery dates are estimated, so if Amazon requests a specific delivery date, Packlink cannot guarantee one.

 

Before sending to Amazon, it’s very important that you confirm receipt of the goods with them as there are warehouses that only accept returns through Correos with the label provided by Amazon, and will reject the delivery on behalf of any other transportation company.

As we are aware that this service is requested by the majority of our customers who sell on Amazon, we are working to implement it in the near future. 

 

 

Was this article helpful?
0 out of 1 found this helpful

If you need help please complete the online form

Contact us