EXAMPLES OF FREE INSURANCE COMPENSATION FOR NATIONAL SHIPMENTS

EXAMPLE 1. LOSS AT NATIONAL DESTINATIONS

My shipment has not arrived at its destination. I sent 1 package/strong> that weighed 5 kg. It was collected in Madrid and was destined for Palma de Mallorca.

The compensation you would be due is as follows:

Transportation Charge Credit. It’s the price that you’ve paid for the shipment. Other concepts aren’t included. For example: Priority Service

Compensation for Goods. We’ll multiply the 5 kg by €5.92.

TOTAL: €29.6

Compensation = Transportation Charge Credit + Compensation for Goods

 

EXAMPLE 2. PARTIAL LOSS AT NATIONAL DESTINATIONS

One or more packages haven’t arrived at the destination. My shipment included 5 packages and 2 of them haven’t arrived at the destination. The packages that haven’t arrived weighed 25 kg and 10 kg. It was collected in Valencia and was destined for Castellón.

The compensation you would be due is as follows:

Partial Transportation Charge Credit. A proportionate amount of the price you’ve paid for the shipment. We’ll divide the service fee by the number of packages sent. Other concepts aren’t included. For example:  Priority Service

Compensation for Goods. We’ll multiply 25 kg by €5.92 and 10 kg by €5.92.

My package weighing 25 kg: €148

My package weighing 10 kg: €59.20

TOTAL: €207.20

Compensation = Transportation Charge Credit + Compensation for Goods

 

EXAMPLE 3. THEFT AT NATIONAL DESTINATIONS

The driver who was transporting my shipment was robbed. I sent 1 package that weighed 15 kg. It was collected in Salamanca and was destined for Tenerife-

The compensation you would be due is as follows:

Transportation Charge Credit. It’s the price that you’ve paid for the shipment. Other concepts aren’t included. For example: Priority Service

Compensation for Goods. We’ll multiply the 15 kg by €5.92.

TOTAL: €88.80

Compensation = Transportation Charge Credit + Compensation for Goods

 

EXAMPLE 4. DAMAGE AT NATIONAL DESTINATIONS

My shipment was damaged during transit. I sent 4 packages and 2 of them have been damaged. The 2 damaged packages weighed 3 kg and 7 kg respectively. My shipment was collected in La Coruña and it was destined for Melilla.

In addition to all the documentation that we’ll request from you, we may also need a Repair Estimate to process the claim.

The compensation you would be due is as follows:

Partial Transportation Charge Credit. A proportionate amount of the price you’ve paid for the shipment. We’ll divide the service fee by the number of packages sent. Other concepts aren’t included. For example:  Priority Service

Compensation for Goods. We’ll multiply 3 kg by €5.92 and 7 kg by €5.92.

My package weighing 3 kg: €17.76

My package weighing 7 kg: €41.44

TOTAL: €59.20

Compensation = Transportation Charge Credit + Compensation for Goods

 

EXAMPLE 5. LOSS OF CONTENTS AT NATIONAL DESTINATIONS

When I opened my shipment, I noticed that all the contents weren’t there. I sent 1 package weighing 8 kg with clothes and I only received 4 kg of clothes. My shipment was collected in Bilbao and it was destined for Almería.

The compensation you would be due is as follows:

Transportation Charge Credit. It’s the price that you’ve paid for the shipment. Other concepts aren’t included. For example: Priority Service

Compensation for Goods. We’ll multiply the 4 kg that you haven’t received by €5.92.

TOTAL: €23.68

Compensation = Transportation Charge Credit + Compensation for Goods

EXAMPLE 6. DESTRUCTION

The lorry carrying my shipment was in an accident and went on fire. My shipment was destroyed. I sent 1 package weighing 2 kg. My shipment was collected in Ávila and was destined for Girona.

The compensation you would be due is as follows:

Transportation Charge Credit. It’s the price that you’ve paid for the shipment. Other concepts aren’t included. For example: Priority Service

Compensation for Goods. We’ll multiply the 2 kg by €5.92.

TOTAL: €11.84

Compensation = Transportation Charge Credit + Compensation for Goods

EXAMPLE 1. LOSS AT NATIONAL DESTINATIONS

My shipment has not arrived at its destination. I sent 1 package/strong> that weighed 5 kg. It was collected in Madrid and was destined for Palma de Mallorca.

The compensation you would be due is as follows:

Transportation Charge Credit. It’s the price that you’ve paid for the shipment. Other concepts aren’t included. For example: Priority Service

Compensation for Goods. We’ll multiply the 5 kg by €5.92.

TOTAL: €29.6

Compensation = Transportation Charge Credit + Compensation for Goods

 

EXAMPLE 2. PARTIAL LOSS AT NATIONAL DESTINATIONS

One or more packages haven’t arrived at the destination. My shipment included 5 packages and 2 of them haven’t arrived at the destination. The packages that haven’t arrived weighed 25 kg and 10 kg. It was collected in Valencia and was destined for Castellón.

The compensation you would be due is as follows:

Partial Transportation Charge Credit. A proportionate amount of the price you’ve paid for the shipment. We’ll divide the service fee by the number of packages sent. Other concepts aren’t included. For example:  Priority Service

Compensation for Goods. We’ll multiply 25 kg by €5.92 and 10 kg by €5.92.

My package weighing 25 kg: €148

My package weighing 10 kg: €59.20

TOTAL: €207.20

Compensation = Transportation Charge Credit + Compensation for Goods

 

EXAMPLE 3. THEFT AT NATIONAL DESTINATIONS

The driver who was transporting my shipment was robbed. I sent 1 package that weighed 15 kg. It was collected in Salamanca and was destined for Tenerife-

The compensation you would be due is as follows:

Transportation Charge Credit. It’s the price that you’ve paid for the shipment. Other concepts aren’t included. For example: Priority Service

Compensation for Goods. We’ll multiply the 15 kg by €5.92.

TOTAL: €88.80

Compensation = Transportation Charge Credit + Compensation for Goods

 

EXAMPLE 4. DAMAGE AT NATIONAL DESTINATIONS

My shipment was damaged during transit. I sent 4 packages and 2 of them have been damaged. The 2 damaged packages weighed 3 kg and 7 kg respectively. My shipment was collected in La Coruña and it was destined for Melilla.

In addition to all the documentation that we’ll request from you, we may also need a Repair Estimate to process the claim.

The compensation you would be due is as follows:

Partial Transportation Charge Credit. A proportionate amount of the price you’ve paid for the shipment. We’ll divide the service fee by the number of packages sent. Other concepts aren’t included. For example:  Priority Service

Compensation for Goods. We’ll multiply 3 kg by €5.92 and 7 kg by €5.92.

My package weighing 3 kg: €17.76

My package weighing 7 kg: €41.44

TOTAL: €59.20

Compensation = Transportation Charge Credit + Compensation for Goods

 

EXAMPLE 5. LOSS OF CONTENTS AT NATIONAL DESTINATIONS

When I opened my shipment, I noticed that all the contents weren’t there. I sent 1 package weighing 8 kg with clothes and I only received 4 kg of clothes. My shipment was collected in Bilbao and it was destined for Almería.

The compensation you would be due is as follows:

Transportation Charge Credit. It’s the price that you’ve paid for the shipment. Other concepts aren’t included. For example: Priority Service

Compensation for Goods. We’ll multiply the 4 kg that you haven’t received by €5.92.

TOTAL: €23.68

Compensation = Transportation Charge Credit + Compensation for Goods

EXAMPLE 6. DESTRUCTION

The lorry carrying my shipment was in an accident and went on fire. My shipment was destroyed. I sent 1 package weighing 2 kg. My shipment was collected in Ávila and was destined for Girona.

The compensation you would be due is as follows:

Transportation Charge Credit. It’s the price that you’ve paid for the shipment. Other concepts aren’t included. For example: Priority Service

Compensation for Goods. We’ll multiply the 2 kg by €5.92.

TOTAL: €11.84

Compensation = Transportation Charge Credit + Compensation for Goods

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