⏰Don’t wait until the last minute. Try to have everything organised on time, and to send your Christmas shipping in advance. You don’t want a logistical mishap to ruin the magic of Christmas.
📦 📦 Choose the correct packaging. Pack your gifts very carefully, with the gift wrapping inside the packaging. If the wrapping is on the outside, along with the label, it could rip and your package may not arrive looking as nice as you had hoped.
📢 As of 13 December 2019, couriers will not guarantee pick-up on the selected day. Collections and deliveries may be delayed due to the large number of shipments expected during the holiday season.
🚚 From 13 December 2019 until 10 January 2020 inclusive, carriers will operate with more staff, to help with the busy Christmas period. This will increase the number of vehicles en route. Many drivers are not local to the area, so they do not know the schedules or preferences of customers. They sometimes may not be able to locate addresses they have never been to before, or those that are not described accurately. This will cause delays in both pick-ups and deliveries, which are independent of Packlink.
🚧 On 24 and 31 December there will be no collections. On 25 and 26 December and 1 January, all collection and delivery operations will be suspended.
📱 Packlink bookings can be made easily. Our calendar will not allow you to select holidays, but you can book the collection for any other day. Packlink customer service is available Monday to Friday, excluding public holidays, from 9 a.m. to 6 p.m.
🔎 Check our calendar for the recommended deadlines before which you need to send your packages for them to be delivered before 24 December 2019. Be quick to guarantee delivery! *
* Delivery dates and times are approximate and non-binding, as they are subject to estimated transit times. Transit times may vary depending on the destination and the pick-up address. If there are logistical issues (delays in dispatch/clearance of customs, accidents, traffic, bad weather, strikes, etc.), the delivery date may change.