If you have questions about how to use our services such as how to send a package, how to print a label, integrate Packlink into your online store... You are in the right place, we have gathered for you the essential information on these and more topics.
How to use Packlink
- What is Packlink PRO?
- How do I use a promo code?
- How do you complete a shipment?
- How can I change a shipment?
- Default addresses
- Default packages
Labels
- Are the labels mandatory?
- How to apply the shipping label to the parcel?
- Printer settings
- Do I need a printer?
- What is a shipping label?
- Label creation in progress
Carriers
- How do I choose which carrier to use for my shipment?
- Contacting the transportation company
- TNT
- UPS
- Starpack
- Hermes
What can I ship?
- Prohibited Items and Non-Compensation Items
- What happens if I send a prohibited item?
- Can I send any type of item with Packlink?
- Sending Liquid or Solid Food
- Shipping Perishable Products
- Can I Send Food to the United States?
Where can I ship?
- Where can I ship with Packlink PRO?
- To which international destinations can I ship with Packlink PRO?
- I can't find the postcode to contract my shipment. How can I fix this?
- I want to ship to the Canary Islands. What do I have to do?
- Can you ship to Latin America?
- Can I send personal items or suitcases to Chile?
Shipping rates
Account and privacy
- Privacy Policy
- General Data Protection Regulation (GDPR)
- How can I check the status of my customer service request?
- Register account on Packlink
- Unsubscribe from Packlink PRO E-Mails
- How do I delete my Packlink PRO account?