If you have purchased a shipment using Colissimo's Drop-Off Point services, you can quickly and easily print your label at any La Poste office.
The printing service is free and is designed to offer an easy and convenient shipping experience for those who do not have a printer at home.
How does it work?
After completing the shipment, you will receive a label by email. You must save the PDF document of the label on your mobile phone to ensure you have the Colissimo tracking number handy.
When dropping off the parcel, you only need to enter the Colissimo tracking number at one of the self-service terminals available at the La Poste office to print the label.
What should you keep in mind?
Check that the La Poste office where you will drop off the parcel offers the label printing service.
To do this, access the La Poste office locator, select your preferred office, click on More information and check the Other services section. If the office offers this service, the indication Photocopier/self-service printer will appear.
To use the label printing service and drop off the parcel, follow these steps:
- Find the nearest La Poste office and check the schedule for the reception of goods.
- Go to the office with the goods properly packed. Make sure the shipment is securely closed.
- Enter the Colissimo tracking number at the self-service terminal and follow the instructions to print the label.
- Attach the label on one side of the parcel.
- Hand the parcel to La Poste staff for processing and dispatch to its destination.
- Request proof/receipt of the deposit. This will be the evidence that La Poste has taken care of your parcel.
Important
- Do not forget to keep the proof/receipt of the deposit given to you to you by La Poste staff as it will serve as proof of your shipment’s deposit and will be necessary in case of a claim.