Thanks to the integration between Packlink PRO and Correos Express you will be able to manage your business shipments at the rates you have agreed with the transport company.
This integration, which works via a monthly subscription, will offer you many advantages by offering the possibility to purchase shipments with the following Correos Express services: Internacional Express, Internacional Estándar, Paq14, Paq24, Marítimo Canarias and Express Baleares.
In the following video and in this article, we explain how to subscribe and successfully connect your contract.
- Activate your subscription
- Connect your Correos Express contract with Packlink PRO
- Set the shipping costs for your customers
- Additional information
Important
In order to connect your Correos Express contract in Packlink PRO, you must pay for subscription and make sure your plan is activated.
How to activate your Packlink PRO Subscription Plan
- Log in in your Packlink PRO account - Spain.
- In the left navigation menu, select Subscription Plan.
- Click Get started now.
- Make sure all your Invoicing details are correct and up to date.
- To edit the data, click the
Edit icon. Modify the information you consider appropriate. Then click Save.
- To edit the data, click the
- Enter your debit/credit card details.
- Click Upgrade now.
You're all set! You have now subscribed successfully.
To start sending at your own rates, you need to connect your Correos Express contract in Packlink PRO. Here's how to do it.
How to connect your Correos Express contract to Packlink PRO
Only once you have subscribed and have activated your plan, you will be able to connect your Correos Express contract with Packlink PRO.
If you have already subscribed and have your plan active, follow these steps to connect it:
- Log in in your Packlink PRO account - Spain.
- Click Settings in the top right hand corner of the screen.
- In the left navigation menu, select Carrier contracts.
- Click the Correos Express card.
- Enter the credentials provided by your Correos Express sales agent: Username (cannot be an email address), Password, Customer ID and Sender code.
- The sender code is the webservice credentials and can be found in your contract with Correos Express under the name Customer Code (Example: 10884001).
- Click Activate at the bottom right of the screen.
Congratulations! You can now manage your shipments through Packlink PRO with your Correos Express rates.
How to set up the shipping cost of your Correos Express contract in your eCommerce
If you use an integrated platform to manage your shipments such as: Shopify, Magento, Wix, etc., you must add the shipping cost so that your customers can see the correct amount.
Follow the instructions below to make sure that your customers do not see €0.00 for the shipping cost:
- Log in to your integrated eCommerce.
- Select Packlink PRO in the list of applications.
- Go to the Carriers section and then select Correos Express.
- Click Edit.
- Select Fixed prices in Price Policy.
- When you select an option other than Fixed prices, you will need to create the Price Range or Weight Range and add the Amount you want to appear in your online shop.
- Click Save.
Additional information
- Your shipments will be billed by Correos Express. So you will always see the label prices at 0,00 € on Packlink PRO.
- When you create a new shipment, just below the carrier's logo, you will see
Your own contract. - You will only pay the price of the extra protection if you contract it.
- Don't forget to download, print and stick the label on the outside of the parcel/envelope.
- If you have purchased Packlink's extra protection and want to claim compensation for damage or loss, you must open the complaint through the Help and support section of your Packlink PRO account, by selecting the type of incident that fits your case.
- Cancel your shipments directly from your Packlink PRO account.
- On our Help Center we explain how to cancel your subscription.
For further information, you can contact us from your Packlink PRO account by clicking on Help and support and selecting the Technical Issues option. If you prefer, you can also contact your Correos Express sales agent.