PrestaShop and Packlink PRO

You can automatically import to your Packlink PRO account all the items you have sold in PrestaShop, and manage these shipments from one single dashboard. The integration process is very easy and quick. 

Important

Before starting the integration process, you need to set up both predefined addresses and default parcels in your Packlink PRO account. 

In the video and article below we show you the steps you need to follow to successfully connect your PrestaShop store with your Packlink PRO account.

1. Access your Packlink PRO account.
2. Click Connect your shop, on the top right of your screen.
3. Select PrestaShop integration card from the list. A new window will be displayed on the right of your screen.
4. Click Generate API key and then Copy. You will need this key in your PrestaShop account.
5. Open a new window in your browser and access your dashboard in PrestaShop.
6. In the left navigation menu, select Modules, then Module catalogue.
7. In the search bar, type "Packlink PRO" then click Search.
8. Click Install next to the Packlink PRO Shipping Card.
9. Once the installation is complete, click Settings.
10. Paste the API key that you had previously generated in your Packlink PRO account, then click Validate API key.
11. At this point, you'll need to set up both your predefined addresses and default parcels, unless you had already provided this information in your Packlink PRO account.
12. Add the services that you want to use for your online shop.
    • If you want to offer your customers a cash on delivery (COD) service for domestic shipments, enable this option by specifying the amount to be collected from the recipient and entering your bank details. If you have any queries about setting up this service, please contact the Packlink PRO sales team.
13. Update the service name and the estimated delivery times that will be displayed to your buyers. You can also choose to show or hide the carrier's logo.
14. Set up your Price policy and select the VAT amount for your shipments.
15. You are all set! The integration process is now complete.

All your paid orders will be automatically imported to your Packlink PRO account. You only need to access your Packlink PRO to pay the imported shipments. All the information is automatically synchronised with your PrestaShop account.

To disconnect this integration between Packlink PRO and your PrestaShop account, follow these steps:

1. Access your Packlink PRO account.
2. Click Connect your shop, on the top right of your screen.
3. In the Your connected stores section, find the PrestaShop card, click the three dots in the box and select Disconnect.
4. To confirm the action, click Yes, disconnect.

If you experience any issues during the integration or need further information, you can contact us from your Packlink PRO account by clicking on Help and support and selecting the Technical Issues option.