Thanks to Packlink PRO, you will be able to automatise and optimise your shipment process: import orders, print labels, arrange pick-up and packaging of your shipments. In addition to this, you can easily manage everything from your own PRO dashboard.
In this article we explain you the steps you need to follow to successfully connect your Ecwid store with your Packlink PRO account.
- Install Packlink PRO in your Ecwid application
- Set up basic settings
- Disconnect Ecwid and Packlink PRO
Install Packlink PRO in your Ecwid application
- Sign in to your Ecwid account.
- In the left navigation menu, select Apps, then App Market.
- Type "Packlink" in the search toolbar.
- Click on the blue Install button.
- Once the installation is completed, click Open app.
- Select the country of your Packlink PRO account domain and click Connect.
- Complete the authorisation process.
- A window will then open in your browser where you will need to enter your Packlink PRO login details to complete the connection process.
Note
- At this point, if you have already set up your shipment information, such as default parcel and addresses, you can skip this step and click Continue.
- In case you did NOT set up your default settings, please keep reading this article.
Set up basic settings
Once you have completed the integration between Ecwid and Packlink PRO, you need to set up the initial basic settings in your Packlink PRO account, for your orders imported from Ecwid. Specifically, you need to provide the following information:
- Your parcel details (weight, height, width, and length.).
- Sender's address (sender address, country, city, postal code, phone number, and email address).
Once you have added both parcel details and sender's address, click Continue. You will be able to set up shipping services. Initially, this section will be displayed as empty.
- Click on Add new service.
- Click Add, to include the carriers you want for your shipments, based on the destination zones.
- Choose a title for this service, price policy and your saved tax class if necessary.
- Note: if you toggle the switch for Price Policy, a new window will be displayed and you will have to provide information about both Price range and Price Policy. Select the correct option from the drop-down menu.
- Add supported zones for the services you selected. Click See Zones. Europe countries will be automatically added by default.
- Click Save changes to confirm the shipping service. The service you just added will be available in the section My shipping services in your Packlink PRO account.
Disconnect Ecwid and Packlink PRO
If in the future you decide to disconnect your Ecwid account from Packlink PRO, all you need to do is to follow the steps here below:
- In your your Ecwid account, select Apps in the left navigation menu.
- Locate Packlink PRO and then click Details.
- Click Uninstall to remove Packlink PRO from your apps and deactivate the integration.
If you experience any issues during the integration or need further information, you can contact us from your Packlink PRO account by clicking on Help and support and selecting the Technical Issues option.