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  1. Packlink PRO
  2. Help with a shipment
  3. Billing

Articles in this section

  • Packlink tax details
  • Which payment methods are accepted?
  • Can I pay the courier when they come to collect the shipment?
  • What is the freight collect shipping?
  • What should I do if there’s a payment error?
  • Additional service charges
  • Additional charges due to difference in weight or measurements
  • Additional handling surcharges (AHS)
  • Unknown charges
  • I’ve been charged twice, what do I need to do?
See all 23 articles

What is the freight collect shipping?

Freight collect shipping means paying for the cost of the shipment at the destination.

At Packlink we do not have freight collect services, as all shipments are paid online with credit/debit card or PayPal.

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Related articles

  • Can I pay the courier when they come to collect the shipment?
  • Can I request a monthly invoice?
  • How do I get an invoice?
  • Can I change the invoice data?
  • How do I change my payment method?

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Need help with a delivery, arranging a collection, raising a claim, or checking an invoice? You can reach us easily via Email, or our support bot—we’re here to help you get it sorted quickly.

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