Packlink PRO Help Centre home page
Deutsch Español (España) Français (France) Magyar Italiano Nederlands Português Türkçe
Sign in
  1. Packlink PRO
  2. Help with a shipment
  3. Billing

Articles in this section

  • Packlink tax details
  • Which payment methods are accepted?
  • Can I pay the courier when they come to collect the shipment?
  • What is the freight collect shipping?
  • Can I purchase a shipment and have the recipient pay for it?
  • What should I do if there’s a payment error?
  • Additional service charges
  • Additional charges due to difference in weight or measurements
  • Additional handling surcharges (AHS)
  • Unknown charges
See all 27 articles

What is the freight collect shipping?

Freight collect shipping means paying for the cost of the shipment at the destination.

At Packlink we do not have freight collect services, as all shipments are paid online with credit/debit card or PayPal.

Did you find the help you needed?
Return to top

Related articles

  • Can I pay the courier when they come to collect the shipment?
  • Can I request a monthly invoice?
  • How do I get an invoice?
  • How do I change my payment method?
  • Can I change the invoice data?

Need help?

Need help with a delivery, arranging a collection, raising a claim, or checking an invoice? You can reach us easily via Email, or our support bot—we’re here to help you get it sorted quickly.

CONTACT US NOW
ShipStation Global is an intelligent logistics platform. ShipStation Global — 2026 Auctane SLU © All rights reserved | Terms and Conditions