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  1. Packlink PRO
  2. Help with a shipment
  3. Billing

Articles in this section

  • Unknown charges
  • How do I get an invoice?
  • Can I change the invoice data?
  • What is the freight collect shipping?
  • Can I pay the courier when they come to collect the shipment?
  • How do I change my payment method?
  • Can I request a monthly invoice?
  • Can I have a prepaid account?
  • What should I do if there’s a payment error?
  • I’ve been charged twice, what do I need to do?
See all 22 articles

Which payment methods are accepted?

The payment methods accepted by Packlink PRO are the following:

Direct payment:

  • Debit/Credit card (Visa and MasterCard).
  • PayPal.

Deferred payment:

  • Direct debit.

In case of payment errors, check this article.

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Related articles

  • How do I activate the direct debit?
  • How do I change my payment method?
  • What should I do if there’s a payment error?
  • Loss Claim
  • Unknown charges

Need help?

Contact us about your delivery, arrange a new collection, raise a claim, check your invoice etc. either via Chat or Email. We are available Monday to Friday from 08:00 to 20:00 and on Saturday from 09:00 to 18:00

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