No, you will receive the invoice within a maximum period of 7 days from when you finalised the order.
This is due to an improvement implemented recently on our invoicing system which allows an integration with the Tax Agency, which aims to streamline the corresponding processes as required by the current regulation.
If have enabled the direct debit on your Packlink PRO account, please note that you will only receive two monthly invoices. They will be available every 15 days as long as they have been paid.
Important
In order for your tax data to appear on the invoices, it is necessary for you to provide a tax ID in your Packlink PRO account. Otherwise, the invoices for your shipments will be issued as simplified, which means that they will not include your tax information. To avoid this situation, you must update your personal details as a Business/Freelancer, indicating a name or company name, as well as a TAX ID number.
In our Help Center we explain step by step how to update your personal information and how do I get an invoice?