Packlink PRO Help Centre home page
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  1. Packlink PRO
  2. Help with a shipment
  3. Pick Up

Pick Up

  • Reschedule Collection
  • When does the courier pass by for collection?
  • Shipment not collected at the scheduled time
  • Can I choose the collection time?
  • Can I move the collection time forward?
  • Can I change the collection for another day?
  • What do I do if the courier hasn’t collected my package?
  • What do I do if I wasn’t at home when they came to collect my package?
  • If the courier does not come for the collection, can I drop off my shipment at the transportation company’s office?
  • Can the transportation company refuse to collect my package?
  • I want them to collect several packages in the same order. Is it possible?
  • Collections in Left-Luggage Offices - Airports - Lost Items - Official Entities
  • Can I drop my shipment off at a Correos office?

Need help?

Contact us about your delivery, arrange a new collection, raise a claim, check your invoice etc. either via Chat or Email. We are available Monday to Friday from 08:00 to 20:00 and on Saturday from 09:00 to 18:00

CONTACT US NOW
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