Pick Up
- How do I reschedule a pick up?
- When does the courier pass by for collection?
- Why didn't the courier collect my shipment at the scheduled time?
- Can I choose the collection time?
- Can I shorten the timeslot of the collection?
- Can I change the collection day?
- What do I do if I wasn’t at home when they came to collect my package?
- If the courier does not come for the collection, can I drop off my parcel at the Carrier's own office?
- Can the carrier refuse to collect my package?
- How to drop off a package at the carrier office?
- Pick up or delivery in different places
- Can I drop my parcel off at a Correos office?